1 Hiring Charges

1.1. Provisional bookings will be held for 3 days before the security deposit is due. If a deposit is not paid during that time the date will be made available again.

1.2. Bookings are confirmed once a security deposit of $75 has been received.

1.3. The full balance is due 7 days before the party date. At this time numbers, theme and any extras will be confirmed. After this time changes cannot be made.

1.4. The cost includes styling and collection the following day. Delivery will be charged at a rate per mile.

1.5. The hire period is 1 night however extra nights can be arranged with prior agreement with Pretty Teepees.

1.6. The equipment must not be used outdoors without prior written permission.

1.7. We do everything possible to ensure set up and collection is at agreed upon time. Please know delays do happen, especially here in DFW with severe traffic problems, road closures and accidents. We promise to communicate with you and be there as soon as we can!

1.8. All prices are subject to change. Prices quoted at time of booking will be honored.

2 CANCELLATION POLICY

2.1. Bookings can be changed up to 14 days before the original date and changes must be mutual between the customer and Pretty Teepees. This is subject to availability of dates and themes already booked.

2.2. Bookings cancelled before 14 days of the party date will result in loss of the security deposit.

2.3. For bookings cancelled within 14 days of the party Pretty Teepees will charge the hirer 50% of their total package price.

2.4 There will be no refunds given for any guests that cancels within 4 days before of the event. 

2.5 There will be a $50 fee assessed for any drop off/pick up changes requested within 48 hours of the event.

3 SET UP AND SPACE

3.1. The hirer must be present at the agreed time for set up and collection of the equipment.

3.2. The hirer is responsible for ensuring adequate indoor space. The space required per teepee / mattress is approximately 50 inches x 75 inches. The space required is to ensure the safety of the children moving in and around the area.

3.3. Pretty Teepees will not refund in full or in part the monies paid in the event that adequate space is not available to set up the equipment.

3.4. The hirer must ensure that the sleepover / spa area is free of furniture prior to our arrival and is clean (dirt and dust free). Area must be ready for the party to be set up and styled. Pretty Teepees is not responsible for the removal of furniture to enable the party to be set up. Any delay in the start time because of this will result in a $40 waiting fee being charged.

3.5. The hirer is responsible for all equipment while in their care.

4 DAMAGE TO EQUIPMENT

4.1. Any damage to the equipment will result in additional charges. This includes stains to teepee, bedding, blankets and cushions.

4.2. Damaged or missing items additional invoice will be issued for immediate payment. Cost to replace the damaged, stained or missing items as follows:

• Duvet Cover $15
• Blanket $12
• Cushion $10
• Bedding Stains $15
• Fairy Light $20
• Garland $15
• Mattress $100
• Night Light $7
• Pillow $10
• Teepee Frame $40
• Tent $60
• Tray $25
• Small Stuffed Animals $20
• Large Stuffed Animals $100
• Picture Frames $20
• Small Frames $5

4.3. To avoid accidents, we ask that food and drink are not to be consumed inside the teepee and any nail varnish that may have been applied is completely dry. If children are wearing any sort of makeup, we would ask that this be removed before getting into bed.

4.4. Smoking is strictly prohibited in and around the spa accessories and equipment as this creates a fire hazard and to prevent smoke odor on the equipment. If found then the equipment will all need to be professionally cleaned and will result in additional fees.

4.5. We kindly ask that pets be kept well away from the equipment at all times.

5 SAFETY OF CHILDREN

5.1. It is the responsibility of the hirer to ensure that children are properly supervised at all times during the party. The hirer is responsible for the care and safety of all children at the party.

5.2. Pretty Teepees are not responsible for the care and safety of the children and cannot be held responsible for any injury caused to a child during the party.

5.3. Pretty Teepees accept no responsibility to damage to the hirers home or possessions while hosting a party.

5.4. It is the hirers responsibility to inform guests accordingly to these Terms and Conditions.

6 ALLERGIES

6.1. Please advise us in advance if a child has an allergy to bedding or a particular washing soap so we can discuss options with you.

6.2. It is the hirers responsibility to notify us of any skin allergies if booking our spa package.

6.3. Pretty Teepees cannot be held responsible for any allergic reactions to either food (eaten during the party), spa products or bedding.

6.4. We use quality products and follow strict hygiene routines.